Store Policies

The website you are currently reading is operated by With The Robbins- hosted by WIX. Throughout the site With The Robbins will use the terms “we” and “WTR” which refer to With The Robbins themselves. WTR offers this website, including all visible content and services to you, the user, only after the acceptance of all of the following conditions and policies, as well as policies listed in other segments of the website. By visiting our site or making a purchase with us, you are choosing and agreeing to use our “Service” and in doing so agree to your segment of the contract of the following terms and conditions (“Terms and conditions”) This acceptance also refers to those other policies and listed elsewhere on our webpage. We have made every effort to hyperlink these pages in. If for any reason the hyperlink facility does not work, the user is still agreeing to these polices and should find appropriate pages themselves to read through, as these form a binding section of their part of the contract. 

Read the following Terms and Conditions fully before browsing or using WTR. In accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to be bound by these Terms and conditions, simply do not use this site.


By using our site, you are legally declaring that you are at least sixteen years old and have the right to use the debit/credit card or any other payment method that you may use.

You will act accordingly online with no intent to harm this website. You will not transmit/extract data/viruses or alike to this page for any reason.

If found to be breaching any rules stated in these terms and conditions, your site usage and access will be immediately cancelled.


WTR reserves the right to refuse service to anyone for any reason at any time.

You will need written permission to reuse any information on our website. This includes, text content, policies, appearance and images.

You accept any information input into this website might be transferred over different networks for the purpose of network and technological development.


The information on this website has been written as accurately as we see possible. A lot of our information is provided from third party wholesalers. If information is found to be incorrect this is not our error and you take on board any information and guidance again, at your own risk. Due to this we cannot be relied upon to ensure that the informational content on this site is accurate or always up to date. By using this site, you agree to accept any information correct or incorrect at your own risk. WTR reserves the right to modify the information and content of this website at any given time. Though we do not have a legal obligation to update the site at all or in any particular timely fashion. 

WTR cannot be held responsible for errors in wash labels, and materials labelling in any product. These labels are supplied by wholesalers and act as a guideline/advisory.

There are sometimes incidences of incorrect information on our website, be that a typing error, stock, images, promotion etc. We cannot be held responsible for such errors and reserve the right to amend any error, at any time. We can alter information, even if this means a cancellation or not being able to fulfil all or part of an order.


WTR reserves the right to change prices for any product without prior notice. We also have the right to cancel and service to you without explanation or reasoning. 

For much clothing we rely on a wholesale items, any delays/discontinued items we can and will not be held responsible for, as this is out of our hands.


With The Robbins DOES NOT accepts returns or offer an exchange facility. These are all custom made to order goods. Returns and exchanges only take place when I. An error has been made on our part against exact choices on purchase receipt. II. If an item is faulty. We require all faulty items to be returned before refund. These terms are in line with UK trading laws surrounding custom goods.  Please click here for full information regarding the delivery and returns policy.

You have the right to cancel your order for 48hrs after placing. After this point we can refuse to cancel any order due to having made your item.

In regards to clothing and items shown in images we make every effort to display as accurately as we can. WTR will not be held responsible for colour misconceptions as we cannot ensure that the users screen will display the colour in its true likeness. 

As before we reserve the right to alter any price, description and images of any product without prior notice. We can also discontinue any product or offer at any time.

WTR is not in any way liable for any harm or damages related to the products or use of them that may occur.


Any address/name/card seen to be purchasing from WTR who is seen to be doing so for purposes including but not limited to, resale and fraud will lose their account and right to make a purchase on our website.

The accuracy of the information on your customer account should be kept up to date, including but not limited to; name, address, email address, phone number and billing information. Any errors on account which lead to errors in orders are soul responsibility of the customer. We are not responsible for these or in any way obligated to amend or cancel an order where there is an error in customer information.


As mentioned WTR may contain information, products and imagery from third-parties including but not limited to wholesalers and collaboration members.

WTR is not in any way liable for any harm or damages related to third-party products or use of them that may occur. 


WTR reserves the right to remove any reviews and feedback given that are thought to be offensive or incorrect. We take no responsibility and are not liable for any comments made by you or any third-party. Your comments will also not contain malicious or unlawful, abusive or unnecessary material.  You may not under any circumstance front or use a false name or email address etc. to mislead us to the source of any statements/comments. You alone, are responsible for any comments you make, there language, manner and their accuracy. 


Personal information which is inputted into our website is contracted and enforced by our Privacy Policy. Click here to view WTR Privacy Policy.


All Terms of Conditions are prohibitions of use which will result in termination of being able to use the site and its contents. These prohibitions also include using content; For any unlawful purpose; To get others to perform or participate in any unlawful acts; To violate any international or geographical regulations, rules or laws; To violate our intellectual property rights or the intellectual property rights of others; To harass, insult, abuse or discriminate based on gender, sexual orientation, religion, ethnicity or any other group in society; To transfer viruses or any other type of malicious code that will or may be used in any way to effect the website; To obtain the personal information of others; For any immoral purpose; To interfere with website safety features. If any of these policies is violated, we reserve the right to remove you from the website and prevent future usage.


WTR cannot guarantee or take responsibility for time frames in regard to postage that alter due to postal service issues. Nor can we take responsibility for errors or incidences that occur via payment services i.e. PayPal etc.

We cannot guarantee an error free service.

In no situation will WTR, owner, employees, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect or  incidental damages of any kind, including but not limited too; lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, strict liability or otherwise, arising from your use of the website or any products purchased using the website, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility.


In the event that any part of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. All valid Terms and conditions will still apply.


The terms and conditions stated here are effective unless cancelled by either WTR or customer. You may terminate your contract binding you to these Terms and conditions at any time by notifying us that you no longer wish to use our Website, be a part of our website or receive goods from us. 


The failure of us to exercise or enforce any right or provision of these Terms and conditions shall not constitute a waiver of such right or provision.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom (UK).


Terms and conditions are available o allocated page on the WTR website at all times. They are updated as needed to be.

We reserve the right to alter or change terms and conditions at any time. If the customer continues to use the website, they are agreeing to the new terms and conditions.


Questions about the Terms and conditions should be emailed to – 


Privacy Policy 

Your privacy is important to us. It is With The Robbins' policy to respect your privacy regarding any information we may collect from you across our website, http://withtherobbins.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 31 January 2021.